全职 Technical Support Engineer - Junior System Administrator 工作, 薪水, Arctic (HK) Limited Hong Kong 公司招聘中 - Ricebowl

Key responsibilities

• Administer and monitor local & cloud infrastructure, virtualized hosts, and containerized services.

• Manage cloud and local identity / directory accounts, groups, and device provisioning.

• Configure and troubleshoot network devices (Wi-Fi APs, switches, routers) and secure tunnels (SSL VPN, IPsec, Wireguard).

• Provide L1 / L2 deskside and remote support across HK and Shenzhen offices; troubleshoot hardware and software issues.

• Creation and maintenance of general documentation, asset records, licensing and operating manuals

What we are looking for

• Education: Diploma or degree in IT, Computer Science, or a related field.

• Experience: 1–2 years IT support experience with exposure to server or network operations.

• Systems & OS:

  • Windows 10/11 and M365 administration.

  • Windows Server administration (GPO, DNS, DHCP) and cloud identity management (M365/Entra ID).

  • Basic Linux administration and CLI proficiency (PowerShell and Bash).

• Virtualization & Networking:

  • Experience administering virtual machines (VMware, Hyper-V, PVE) and containers (Docker).

  • Understanding of High Availability (HA) concepts and proxies.

  • Understanding of TCP/IP, VLANs, and firewall/VPN configurations

  • Experience with Fortinet or Sophos firewalls.

• Nice to Have:

  • Familiarity with Proxmox VE (PVE) clusters, shared storage concepts (iSCSI/SAN/NAS).

  • Familiarity with enterprise server hardware deployment and configuration.

  • Immediate availability is a plus.

• Languages: Conversational English and Cantonese; Putonghua is a plus.

• Attributes: Highly self-motivated, team player, and comfortable with occasional travel to Shenzhen.

• Candidates with more experience will be considered as Junior System Administrator

What to expect from us

• Friendly and supportive working environment

• On-the-job training and mentorship

• Flexible working hours

• Exposure to continuously growing environment

• Opportunity to grow into infrastructure architecture, automation, and project management.