The Pricing Analyst role plays a critical part in driving process consistency, supporting business
continuity, and enabling successful transformation initiatives, including User Acceptance
Testing (UAT) and deployment of enterprise system upgrades which is ES4.
The Pricing Analyst is responsible for the timely and accurate maintenance of customer pricing
conditions, discounts, rebates, and related master data within SAP. This role serves as a critical
link between Sales, Commercial, Finance, Customer Service, and Claims teams to ensure
pricing information is accurately reflected in the system, enabling compliant order processing,
billing accuracy, and effective claims prevention.
The role requires strong SAP pricing knowledge, analytical thinking, attention to detail, and the
ability to work across multiple markets while maintaining high service levels and data quality
standards.
Key Responsibilities
Transformation & UAT Support (ES4 / S/4HANA)
- Participate and execute User Acceptance Testing (UAT) activities for OTC-Pricing processes as part of ES4 implementation
- Validate system configurations, scenarios, and end-to-end process flows to ensure business readiness
- Identify and document defects, coordinate fixes, and support retesting cycles
- Support change management, process stabilization, and hypercare activities post go live
Pricing Condition Maintenance
- Maintain pricing conditions, discounts, promotions, rebates, and customer-specific pricing records in SAP based on approved business requests.
- Create, modify, extend, and deactivate pricing conditions in accordance with established policies and approval matrices.
- Validate pricing requests for completeness, accuracy, and supporting documentation prior to execution.
- Ensure pricing changes are implemented within agreed service level timelines.
- Conduct pre- and post-maintenance reviews to confirm successful implementation.
Pricing Governance & Controls
- Ensure all pricing maintenance activities comply with internal controls, approval requirements, and audit standards.
- Maintain complete documentation and audit trails for all pricing changes.
- Support periodic pricing reviews and data validation activities.
- Identify and escalate pricing discrepancies, risks, or potential financial impacts.
Business Support
- Partner with Sales, Commercial Operations, Finance, and Customer Service teams regarding pricing setup and maintenance requests.
- Provide guidance on pricing procedures, system requirements, and submission standards.
- Support issue resolution relating to pricing discrepancies impacting orders, invoicing, deductions, or claims.
Data Quality & Reporting
Monitor pricing master data accuracy and completeness.
Perform data cleansing and correction activities where required.
Generate pricing-related reports and analyses to support business decisions and operational reviews.
Assist with root cause analysis for pricing-related claims and billing exceptions.
Continuous Improvement
Identify opportunities to streamline pricing maintenance processes and reduce manual intervention.
Participate in regional and global process improvement initiatives & Contribute to standardization of pricing processes across APAC markets.
Qualifications & Experience
- Bachelor's Degree in Business, Finance, Accounting, Supply Chain, Information Systems, or related discipline.
- Experience in OTC, Pricing Operations, Claims, Customer Service, Master Data, would be an advantage
- Hands-on experience working with SAP ECC and/or SAP S/4HANA.
- Experience maintaining pricing conditions, customer pricing agreements, discounts, rebates, or trade promotion data.
- Fresh grads are welcome to try
Key Skills & Competencies
Systems & Analytics
- Advanced Microsoft Excel skills.
- Ability to analyze transaction data and identify pricing anomalies.
- Working knowledge of reporting and dashboard tools is an advantage.
Communication
- Excellent written and verbal communication skills.
- Ability to engage effectively with stakeholders across multiple countries and functions.
- Strong customer service orientation and responsiveness.
Problem Solving
- Strong analytical and troubleshooting capabilities.
- Ability to investigate pricing issues and identify root causes.
Collaboration
- Works effectively in a cross-functional and multicultural environment.
- Builds strong relationships with commercial, finance, and operational stakeholders.
Execution Excellence
- High attention to detail and accuracy.
- Strong organizational and time management skills.
- Ability to manage multiple priorities and meet deadlines consistently.