jobs in JAO FAH SERVICES SINGAPORE PTE. LTD.

全职 MANAGER 工作, 薪水 up to SGD 3,000, JAO FAH SERVICES SINGAPORE PTE. LTD. West Region (Singapore) 公司招聘中 - Ricebowl

MANAGER

JAO FAH SERVICES SINGAPORE PTE. LTD.

SGD3,000 - SGD3,000 每月

全职

West Region (Singapore)

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工作地点

  • 221 BOON LAY PLACE West Region (Singapore) Singapore

职位描述

岗位职责

  • Act as the senior point of contact at the front desk, consistently modelling service excellence and professionalism for both customers and colleagues.
  • Ensure the reception area remains calm, organised, and welcoming at all times, creating an environment where families feel valued and supported.
  • Oversee daily customer interactions across walk-ins, phone calls, WhatsApp messages, emails, and Zendesk tickets, ensuring every communication is handled promptly and empathetically.
  • Handle escalated customer issues with sensitivity and fairness, resolving concerns efficiently while maintaining strong relationships with parents and guardians.

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