- Kota Damansara Selangor Malaysia
全职 Manager, eCommerce KAM 工作, 薪水, AnyMind Group Selangor 公司招聘中 - Ricebowl
工作地点
职位描述
岗位职责
We are seeking a strategic and highly motivated eCommerce KAM to oversee our e-commerce account, and manage a portfolio of top-tier brands. In this pivotal role, you will drive the overarching e-commerce strategy, manage P&L for assigned accounts, and ensure operational excellence across major platforms including Lazada, Shopee, and TikTok. You will act as the strategic bridge between our clients, internal teams, and e-commerce platforms to accelerate GMV growth and expand market share.
What You'll Do
What You'll Do
- Own the overarching e-commerce strategy and P&L for a portfolio of brands, driving the team to achieve monthly, quarterly, and annual GMV and revenue targets.
- Act as the senior escalation point and strategic advisor for key clients, leading Quarterly Business Reviews (QBRs) to ensure long-term alignment between brand goals and agency delivery.
- Build and maintain strong relationships with platform representatives (Lazada, Shopee, TikTok KAMs) to negotiate Joint Business Plans (JBPs), secure exclusive campaign placements, and unlock platform beta features.
- Review and approve overarching marketing and promotional strategies for mega campaigns (e.g., 3.3, 11.11), product launches, and live streaming initiatives, ensuring optimal budget allocation.
- Streamline workflows and resolve operational bottlenecks between the KAM team and internal departments (Supply Chain, Marketing, Creative Design, Finance etc) to ensure flawless end-to-end execution.
- Consolidate and analyze data across the portfolio to identify market trends, consumer behavior, and campaign ROI, providing C-level insights and strategic pivots to clients and internal management.
- Manage team workload, resource allocation, and lead crisis management and operational troubleshooting during high-traffic mega campaign periods.
- Possess a Bachelor's degree in Business, Marketing, or a related field.
- Have 5-8 years of experience in eCommerce, Key Account Management, or an Agency environment.
- Demonstrate an expert-level understanding of Southeast Asian e-commerce ecosystems (Lazada, Shopee, TikTok Shop), including seller centers, in-app advertising algorithms, and platform-specific marketing tools.
- Exhibit strong financial acumen with proven experience managing P&L, marketing budgets, and ROI optimization.
- Possess exceptional English communication and presentation skills, with a track record of successfully managing senior client stakeholders and negotiating complex agreements.
- A strategic thinker with a data-driven mindset and advanced proficiency in Microsoft Excel and data analytics tools.
- Highly resilient and adaptable, capable of leading a team through high-pressure situations, including extended hours during critical e-commerce mega campaigns.
- Proficiency in Mandarin to support regional collaboration and communication.
- Advanced AI tools for all positions
- Competitive salary
- Performance Bonus (1 time per year)
- Annual leaves
- Dental benefits
- Wellness benefits
- TGIF, monthly birthday, and other fun engagement events
- Work in a professional and dynamic environment
- Exciting opportunity to explore digital trends and lead impactful strategies
重要安全守则
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