全职 FRONT OFFICE ASSISTANT 工作, 薪水 up to MYR 2,500, ANSA HOTEL KL SDN BHD Federal Territory 公司招聘中 - Ricebowl

We are looking for a friendly, professional, and customer-oriented Front Office Assistant to join our team. The successful candidate will be responsible for managing front desk operations, ensuring smooth check-in and check-out processes, and delivering excellent customer service to all guests.

Key Responsibilities

• Handle guest check-in and check-out efficiently.
• Respond to guest inquiries and provide information about hotel facilities and local attractions.
• Handle guest requests, complaints, and feedback professionally, escalating issues when necessary.
• Process payments, issue receipts, and maintain accurate records.
• Coordinate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction.
• Perform other duties as assigned by the management.

Requirements

• Minimum SPM or equivalent.
• Previous experience in the hospitality or customer service industry is an advantage, but fresh graduates are encouraged to apply.
• Good communication skills in English and Bahasa Malaysia.
• Friendly personality with excellent customer service skills.
• Well-groomed, responsible, and able to work independently as well as in a team.
• Able to start work immediately or within short notice is preferred.

Pay: From RM2,500.00 per month

Benefits:

• Professional development

Work Location: In person