全职 Hotel Operations Manager 工作, 薪水 up to MYR 25,000, Asgard Resources Federal Territory 公司招聘中 - Ricebowl

About Us
Asgard is a Multiple award-winning local recruitment company specialising in connecting top talent with leading companies across the Tech, Banking, Financial Services, Insurance (BFSI), Oil & Gas, and Fast-Moving Consumer Goods (FMCG) sectors.

About the Company
Our client is a leading hospitality and property group with a diversified portfolio spanning hotels, resorts, travel, and property development. Renowned for delivering exceptional guest experiences and quality developments, the company continues to strengthen its market presence through strategic growth, operational excellence, and customer-centric innovation across Malaysia and the region.

Position: Operations Manager – Multi-Property (Group Level)

Reports to: CEO, COO and BOD

Location: Based in [HQ / rotating across properties]

Role Summary

Oversee day-to-day operations across multiple hotel properties within the group, ensuring consistent service standards, SOPs, cost discipline, and coordination between property-level GMs/department heads and group management.

Key Requirements

Minimum 8–10 years in hotel/hospitality operations (F&B, housekeeping, facilities in a resort setting) is a plus

Proven track record running or co-managing at least 2 hotel properties simultaneously, or a strong single-property GM background ready to step into a multi-property role

Hands-on experience across core hotel departments: Front Office, Housekeeping, F&B, Engineering/Maintenance, Security, and Guest Services — not just oversight, but working knowledge of each

Strong P&L management — budgeting, cost control, revenue/occupancy performance across properties- monitoring ARR, Revpar etc

Experience standardizing SOPs and service quality across multiple sites

Comfortable traveling regularly between properties

Vendor, procurement and contractor management (F&B suppliers, maintenance contractors, security firms)

Strong people management — supervising property-level department heads/GMs, HR coordination across sites

Familiarity with Malaysian hospitality regulatory/licensing requirements (tourism board, health & safety, fire safety compliance)

Bachelor's degree in Hospitality Management or related field preferred;

Nice to Have

Experience with hotel PMS systems (Opera, or similar)

Exposure to resort/marina-adjacent properties or leisure/lifestyle hospitality assets

Bilingual/trilingual (English, Bahasa Malaysia; regional language a plus)

Pay: Up to RM25,000.00 per month

Benefits:

• Professional development

Application Question(s):

• Proven track record running or co-managing 2 hotel properties simultaneously or a strong single property GM background

Education:

• Bachelor's (Preferred)

Experience:

• Hotel/Hospitality Operations: 8 years (Preferred)

Language:

• English, Bahasa Malaysia, Regional Language a plus (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person