As the System & Control Manager, you will be responsible for the overall management, governance, financial performance, and reliability of all system and control platforms supporting data centre operations.
You will lead and oversee Building Management Systems (BMS), Cooling Plant Operating Systems (CPOS), Data Centre Infrastructure Management (DCIM), control & instrumentation systems, and Network Operations Centre (NOC) functions.
You will act as the key escalation authority for system-related technical matters while ensuring financial accountability, vendor governance, asset lifecycle management, and team performance across the campus.
Job Responsibilities
Lead and manage all system and control functions across the data centre campus, including BMS, CPOS, DCIM, control & instrumentation, and NOC operations
Establish, operate, and continuously improve system architectures for new and existing data centre facilities, covering design review, integration, testing, commissioning, and handover
Oversee day-to-day reliability, performance, and resilience of all system platforms to ensure maximum uptime and operational stability
Act as escalation authority for complex system faults, incidents, and abnormal operating conditions, and lead root cause analysis to drive corrective and preventive actions
Ensure system logic, alarms, interlocks, and monitoring strategies support safe, efficient, and compliant operations
Govern system changes, upgrades, and enhancements in accordance with formal change management and technical governance processes
Own the annual CAPEX and OPEX planning process for system and control functions, including financial forecasting, budget control, and lifecycle investment strategy
Develop structured business cases and provide financial governance for system upgrades, enhancements, and new technology investments
Establish vendor governance frameworks and manage system vendors, integrators, and service providers to ensure contractual compliance, SLA performance, and commercial accountability
Oversee asset lifecycle strategy, including asset registry governance, configuration control standards, calibration planning, version management, and documentation integrity
Drive system integration and data accuracy across BMS,CPOS, DCIM, and analytics platforms to support data-driven operational decision-making
Set, monitor, and report department-level KPIs aligned with uptime, SLA adherence, energy efficiency, safety, and compliance objectives
Lead structured performance management, competency development planning, and succession management to ensure sustainable team capability
Ensure effective 24/7 monitoring and alarm response through NOC operations, including escalation protocols and roster governance
Drive strategic cost optimization, risk mitigation, and continuous improvement initiatives across all system and control platforms
Support audits, inspections, regulatory compliance, and corporate governance requirements related to systems and controls
Qualities You Should Have
Bachelor’s Degree in Electrical, Mechanical, Mechatronics, Instrumentation & Control, or Building Services Engineering
Minimum 8–12 years of relevant experience in data centre, mission-critical facilities, or industrial control environments
Proven experience managing BMS, DCIM, control systems, or similar operational technology platforms
Strong knowledge of data centre operations, control systems, and alarm management
Hands-on understanding of mechanical, electrical, instrumentation, control, and monitoring systems
Experience leading teams and managing cross-functional stakeholders
Familiar with BMS, DCIM, CMMS, PLC/SCADA systems, and data analytics tools (e.g. Power BI)
Strong problem-solving skills with experience conducting root cause analysis
Able to work in a 24/7 operational environment and support critical incidents when required