- Queenstown Central Region (Singapore) Singapore
工作地点
职位描述
岗位职责
Working within a team of dedicated Customs Declarants to process daily customs workloads on behalf of our customers.
Completing all types of customs declaration to the highest standard and customer satisfaction.
Creating, monitoring, and discharging NCTS transit documents to the highest standard and customer satisfaction.
Supporting the maintenance of ETSF inventories and other customs-warehousing related procedures.
Communicating with customers on a regular basis to provide output, transparency, and measure customer satisfaction.
Ensuring that all customs documentation produced meets all applicable laws and compliance standards.
Supporting the Customs Supervisor in the day-to-day operational running of the team and providing advice where required.
To report all complaints and compliance issues and ensure corrective action is taken.
Contribute regularly to continuous process improvements by sharing ideas, suggestions, issues and solutions regularly with supervisors and management.
Principle Duties & Responsibilities
Monitor and proactively pick-up on incoming orders via all communication channels and systems.
Review supporting documents provided in relation to the required clearance to ensure customs clearances are compliant and in accordance with customs and company regulations.
Prepare and process import, export, and transit customs entries in accordance with customs regulations, laws, or procedures using provided customs software and monitoring pending clearances.
Calculate customs taxes owed on shipments where applicable.
Inform accounting team where applicable and support the collection of any debts.
Communicate with customers on any enquiries.
Liaise with HMRC regarding compliance issues as required in conjunction with supervisors and managers.
Support with administrative duties in relation to the recovery and finalization of clearances.
Create customer records in the database and ensure all required information and documentation (customers instructions, forms, applications etc) are accurately in place and take corrective action if required.
Execute compliance checks and report any irregularities, support with internal and external compliance audits
Proactively follow up on training programmes.
Contribute to a healthy team spirit, respect and the values of the company, contribute to its vision and mission.
Excellent communication skills.
Excellent organisational skills.
Ability to work independently and as part of a team.
Pro-active approach to work, managing own workloads.
Consistency applied to all tasks assigned.
Attention to detail and high level of accuracy in their work.
Ability to deal with customers’ problems efficiently and professionally.
Strong team player who is self-motivated, reliable, trustworthy, and conscientious.
Awareness of GB, EU & 3rd Country customs regulations and procedures.
Awareness of logistics and transport procedures across different modalities (Air, Ocean, Road, Rail).
Awareness of international trade regulations and practices (e.g., INCOTERMS, VAT regulations, trade agreements, sanctions).
Customs requires compliant and efficient solutions, and here at ALS, we entrust and empower our experts to deliver on this, by inspiring companies to trade with confidence through our focus on compliance, quality, and efficiency. ALS’product portfolio ranges from customs brokerage to customs consulting, delivered by our passionate people. We are strong and honest, with a continuous focus on growth. ALS supports openness and fairness, and enthusiastic teamwork, which emphasises the focus of our most important asset –our employees, to progress in their individual careers and specialities, which strengthens the success we both achieve.
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.
Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.
Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.
With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.
重要安全守则
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