- Somerset Road Orchard Central Region (Singapore) Singapore
全职 Customer Service - Administrative Executive 工作, 薪水 up to SGD 3,000, ANAKE RETAIL PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl
Customer Service - Administrative Executive
ANAKE RETAIL PTE. LTD.
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职位描述
岗位职责
Anake is your personal guide, understanding your skin’s genetic blueprint and discovering what works best for you. We are committed to creating a personalised skincare regimen tailored to your unique genes, and become the beauty brand people trust most.
Why Join Us
We are seeking a highly motivated Customer Service Executive who is eager to challenge themselves, and grow alongside the company as we expand into an international powerhouse. This role combines administrative excellence with strong client communication, making it ideal for someone who is detail-oriented, people-driven, and passionate about delivering top-quality service.
Administrative Support
Provide administrative assistance to the Finance and HR team.
Support ad-hoc tasks as required by the management team.
Customer Engagement
Manage client records with accuracy and confidentiality.
Schedule appointments and coordinate with therapists for smooth operations.
Assist in planning and executing customer membership and loyalty programmes.
Provide accurate information to clients on services, promotions, and ongoing packages.
Conduct follow-ups feedback and ensure post-service satisfaction.
Handle all incoming phone calls and emails professionally and promptly.
Address customer complaints and carry out service recovery with professionalism.
Requirements
Prior administrative or customer service experience is a plus.
Strong communication and interpersonal skills with effective client engagement.
Highly organized with strong multitasking skills.
Positive mindset and is willing to learn and adapt in a fast-paced environment.
Working Hours & Arrangement
Monday to Friday: 9am to 6pm
Saturday Half-day Work From Home; required to be contactable to answer client's queries
Compensation & Benefits
Salary Range: $2,200 – $3,000 (based on experience)
Fun and vibrant working environment
Exciting benefits and staff perks
Career growth and development opportunities as we expand internationally
Why Join Us
We are seeking a highly motivated Customer Service Executive who is eager to challenge themselves, and grow alongside the company as we expand into an international powerhouse. This role combines administrative excellence with strong client communication, making it ideal for someone who is detail-oriented, people-driven, and passionate about delivering top-quality service.
Administrative Support
Provide administrative assistance to the Finance and HR team.
Support ad-hoc tasks as required by the management team.
Customer Engagement
Manage client records with accuracy and confidentiality.
Schedule appointments and coordinate with therapists for smooth operations.
Assist in planning and executing customer membership and loyalty programmes.
Provide accurate information to clients on services, promotions, and ongoing packages.
Conduct follow-ups feedback and ensure post-service satisfaction.
Handle all incoming phone calls and emails professionally and promptly.
Address customer complaints and carry out service recovery with professionalism.
Requirements
Prior administrative or customer service experience is a plus.
Strong communication and interpersonal skills with effective client engagement.
Highly organized with strong multitasking skills.
Positive mindset and is willing to learn and adapt in a fast-paced environment.
Working Hours & Arrangement
Monday to Friday: 9am to 6pm
Saturday Half-day Work From Home; required to be contactable to answer client's queries
Compensation & Benefits
Salary Range: $2,200 – $3,000 (based on experience)
Fun and vibrant working environment
Exciting benefits and staff perks
Career growth and development opportunities as we expand internationally
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