We are seeking a skilled and customer-focused Masseuse (Non-Medical) to provide professional wellness and relaxation massage services in a safe, hygienic, and comfortable environment. The ideal candidate should possess excellent massage techniques, strong customer service skills, and a commitment to delivering a high-quality customer experience. This role involves non-medical massage services only and does not include medical diagnosis or treatment.
Key Responsibilities
- Perform professional non-medical massage treatments, including relaxation, Swedish, deep tissue, aromatherapy, and other approved massage therapies.
- Assess customers' preferences and recommend suitable massage treatments and wellness packages.
- Ensure customers receive a safe, comfortable, and relaxing treatment experience.
- Prepare treatment rooms, massage oils, towels, linens, and equipment before each session.
- Maintain cleanliness, hygiene, and sanitation of treatment rooms, equipment, and tools.
- Follow company SOPs, hygiene protocols, and service standards at all times.
- Promote and upsell massage packages, memberships, and wellness products.
- Maintain accurate customer treatment records where required.
- Build and maintain positive customer relationships to encourage repeat visits.
Requirements
- Certificate in Massage Therapy or related training is preferred.
- Previous experience as a Masseuse or Massage Therapist is an advantage.
- Knowledge of various non-medical massage techniques and body therapies.
- Good communication and interpersonal skills.
- Customer service-oriented with a professional and friendly attitude.
- Physically fit and able to perform massage treatments for extended periods.
- Willing to work shifts, weekends, and public holidays.