Manage and coordinate daily operational activities to ensure smooth and timely completion of tasks.
Handle import/export shipment operations, including documentation, shipment tracking, delivery arrangement, and coordination with customers, vendors, and agents.
Prepare reports, maintain records, and ensure operational documents are updated accurately.
Liaise with internal departments, external vendors, and stakeholders to ensure effective communication and workflow coordination.
Assist in developing, implementing, and improving SOPs and operational processes.
Monitor operational progress, identify issues, and provide practical solutions to ensure smooth operations.
Provide administrative support and handle ad-hoc operational tasks as assigned.