- Subang Jaya Selangor Malaysia
全职 IT Support 工作, 薪水 up to MYR 3,500, Infinity Consulting Technology Selangor 公司招聘中 - Ricebowl
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工作地点
职位描述
岗位职责
- To perform daily monitor and operational support for backup solution implemented as per pre-defined policies and procedures
- Monitor backup jobs, execute restore jobs, troubleshoot failed job, and initiate corrective action
- Handling incoming calls or email from customer for technical request/support
- Monitor ticket queue, log ticket through our ticket management system for failed job identify and resolve issues
- Prepared daily and monthly backup status report on a regular/periodic basis
- Documentation of solution and publication of technical documents
- On-site perform annual health check or troubleshooting the technical issues
- Understand the SLA and able to meet
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
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