System Engineer / Windows Systems Administrator
Location: Bayan Lepas, Penang, Malaysia
Employment Type: Contract
About the Role
We are looking for a skilled System Engineer / Windows Systems Administrator to join our infrastructure support team. The ideal candidate will have hands-on experience managing Windows Server environments, virtualization platforms, patch management, and enterprise server operations. This role requires a proactive individual with strong troubleshooting abilities and a solid understanding of Windows-based infrastructure in an enterprise environment.
Key Responsibilities
- Administer, maintain, and support Microsoft Windows Server environments.
- Manage and monitor Hyper-V virtualization infrastructure to ensure optimal system availability and performance.
- Configure, maintain, and troubleshoot Internet Information Services (IIS) web servers.
- Perform Microsoft Windows patch management, security updates, and software deployment using Microsoft SCCM (System Center Configuration Manager).
- Monitor server health, system performance, and infrastructure capacity, implementing improvements where necessary.
- Provide Level 2 and Level 3 technical support for server-related incidents, service requests, and infrastructure issues.
- Diagnose and resolve operating system, application, and hardware-related problems within agreed service levels.
- Collaborate with cross-functional teams to support infrastructure projects, upgrades, and system implementations.
- Maintain system documentation, operational procedures, and technical knowledge articles.
- Ensure compliance with organizational security policies, standards, and best practices.
- Participate in scheduled maintenance activities, patching windows, and change management processes.
- Support business continuity, disaster recovery activities, and system backup validation where required.
Required Skills & Experience
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
- 3–5 years of experience as a Windows Systems Administrator, System Engineer, or Infrastructure Engineer.
- Strong hands-on experience with:
- Microsoft Windows Server Administration (2016/2019/2022)
- Hyper-V Virtualization
- Internet Information Services (IIS)
- Microsoft SCCM for software deployment and patch management
- Windows Server Performance Monitoring and Optimization
- Experience troubleshooting enterprise Windows infrastructure in production environments.
- Knowledge of Active Directory, DNS, DHCP, Group Policy, and Windows Server administration is highly desirable.
- Familiarity with backup, recovery, and disaster recovery processes is an advantage.
- Experience working within ITIL-based support environments is preferred.
- Strong analytical, troubleshooting, and problem-solving skills.
- Good communication skills with the ability to work effectively in a team-oriented environment.
Preferred Qualifications
- Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) are an added advantage.
- Exposure to cloud technologies such as Microsoft Azure is a plus.
- Experience supporting enterprise infrastructure in manufacturing or large-scale corporate environments is beneficial.
Employment Type
- Contract Position
- Opportunity for extension based on project requirements and performance.
Work Location
Bayan Lepas, Penang, Malaysia
Why Join Us?
- Opportunity to work in a large-scale enterprise IT environment.
- Exposure to modern Microsoft infrastructure and virtualization technologies.
- Collaborative and professional working environment.
- Competitive compensation and opportunities to enhance technical expertise.
We thank all applicants for their interest. Only shortlisted candidates will be contacted.
Pay: RM2,364.13 - RM4,000.00 per month
Work Location: In person