WE ARE HIRING: Customer Service Professional (Hotlink Campaign)
Location: Plaza Sentral, KL Sentral (Direct access via MRT/LRT)
Looking for a stable job with monthly incentives + fast career growth? This is your chance to join a leading telco campaign
Your Role
- Handle inbound calls for customer inquiries & complaints (Hotlink Prepaid)
- Perform cross-selling & upgrades (Prepaid → Postpaid)
- Deliver excellent customer experience while achieving sales targets
Salary & Benefits
- Basic Salary: RM2,000 (RM2,100 upon confirmation)
- RM200 (KPI-based)
- RM300 (Attendance)
- Shift Allowance: RM10 per shift (after 10PM)
- Performance Incentives (Sales-based)
- Language Allowance: RM300 (Mandarin speakers)
- Up-selling Commission: Up to RM1,000
- Stay-On Bonus: RM600 (after 6 months, T&C apply)
- Working Hours (Rotational Shift)
- Monday – Sunday (5 working days, 2 off days)
AM Shifts:
8AM – 5PM | 9AM – 6PM | 10AM – 7PM
11AM – 8PM | 12PM – 9PM
PM Shifts (CURRENTLY HIRING):
1PM – 10PM | 2PM – 11PM | 3PM – 12AM
- Note: PM shift applicants must have own transport
- Why Join Us?
- Easy access location (KL Sentral)
- High incentive potential
- Structured training provided
- Career progression opportunities
- Immediate Intake: 14th August 2026
Interested?
Pay: From RM2,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person