全职 Operation Clerk 工作, 薪水 up to MYR 2,500, Company Johor 公司招聘中 - Ricebowl

Job Summary

We are seeking a responsible and detail-oriented Operations Clerk to support the daily freight forwarding operations at our Johor Bahru branch. The successful candidate will assist in coordinating import, export, cross-trade, and customs clearance activities, prepare shipping documentation, liaise with customers, transporters, shipping lines, and internal departments, and ensure the smooth execution of shipments. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced logistics environment.

Job Responsibilities

• Assist in coordinating daily freight forwarding operations for import, export, cross-trade, and customs clearance shipments.
• Prepare and process shipping documents, customs documentation, delivery orders, invoices, and other related operational documents.
• Coordinate with customers, shipping lines, transporters, customs agents, and overseas agents to ensure timely shipment execution.
• Monitor shipment status and provide regular updates to customers and internal departments.
• Follow up on vessel schedules, cargo movements, and delivery arrangements to ensure shipments are completed on time.
• Handle customers' operational enquiries and provide timely updates on shipment progress.
• Ensure all operational documents are complete, accurate, and filed according to company procedures.
• Maintain accurate shipment records and update operational systems promptly.
• Assist in resolving shipment-related issues by coordinating with relevant parties.
• Support the Operations team in achieving daily operational targets and maintaining service quality.
• Ensure compliance with company SOPs, customs regulations, and operational procedures.
• Perform any other duties assigned by the Branch Manager or Operations Supervisor from time to time.

Job Requirements

• Diploma or Certificate in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 1–2 years of experience in freight forwarding, logistics, shipping, or transportation operations. Fresh graduates with relevant internship experience are encouraged to apply.
• Basic knowledge of import, export, customs clearance, and freight forwarding processes will be an added advantage.
• Good communication and interpersonal skills.
• Strong organizational skills with attention to detail and accuracy.
• Able to work independently as well as in a team environment.
• Able to work under pressure and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications (Excel, Word, and Outlook).
• Fluent in English and Bahasa Malaysia. Mandarin proficiency is an added advantage to liaise with Mandarin-speaking customers and business partners.

Pay: RM1,700.00 - RM2,500.00 per month

Work Location: In person