jobs in TVH

全职 Sales Advisor 工作, 薪水, TVH 公司招聘中 - Ricebowl

Sales Advisor

TVH

Undisclosed

全职

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

  • Serve as the primary contact for customers and prospects in Singapore to expand the customer portfolio alongside Branch and Business Development Managers
  • Create and actively follow up on offers and orders to collect market data on product pricing, competition, and economic conditions, sharing insights with managers and pricing teams
  • Register and resolve customer complaints with timely follow-up in coordination with quality teams and managers
  • Collaborate effectively with internal teams and other departments to ensure seamless customer service
  • Manage the customer onboarding journey for first-time orders from incoming leads to deliver a professional and impactful experience
  • Take full ownership of assigned accounts by following up to understand and address customer needs related to TVH products
  • Proactively reach out to and develop customers identified through insights such as “propensity to buy” or “propensity to grow” to convert leads into sales opportunities
  • Guide and educate customers on using the e-commerce platform to enable effective and autonomous navigation
  • Gather and systematically report information on product pricing, competitor activity, and regional economic trends to Pricing and Team Leaders
  • Provide backup support for colleagues as needed

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