全职 Operations Executive 工作, 薪水 up to SGD 4,000, Pearl Marine Logistics Pte. Ltd. Southwest (Singapore) 公司招聘中 - Ricebowl

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our shipping operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of shipments, deliveries, and inventory.

Shipping Coordination:

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Track shipments and address any issues that may arise.

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

• Effectively manage conflicts and disputes related to shipping operations.
• Negotiate and mediate with stakeholders to reach mutually agreeable solutions.
• Escalate issues to management as needed.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our shipping services.

Working Hours:

• 9AM-6PM Office Hours
• 24-hour duty, 2-3 times a week, primarily being on standby, not required to be in office.
• Responsible for providing support and addressing urgent issues.

What we are looking for:

• Diploma in Logistics, Supply Chain Management, Maritime Studies, or a related field.
• 2+ years of experience in shipping operations or a similar role. Fresh graduates are welcome to apply.
• Strong knowledge of shipping procedures, documentation, and regulations.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and relevant shipping software.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experience in conflict resolution and customer relationship management.

Job Types: Full-time, Permanent

Pay: $2,500.00 - $4,000.00 per month

Benefits:

• Dental insurance
• Health insurance

Work Location: In person