全职 Customer Service Executive 工作, 薪水 up to MYR 4,500, Guna Trading Johor 公司招聘中 - Ricebowl

Responsibilities:

• Process Order & Stock Planning
• Efficiently manage and process customer orders, rentals, and manage stock forecast with sales team.
• Ensure accurate order fulfillment and timely delivery.
• Customer Communication & Support
• Oversee and monitor orders via phone and email.
• Respond promptly and effectively to customer queries and requests.
• Handle customer complaints or concerns, working toward positive resolutions.
• Maintain strong relationships with both existing and new customers through fast and consistent service.
• Internal Coordination & Collaboration
• Work closely with various departments to ensure smooth delivery to all customers.
• Communicate closely with sales teams to fulfill customer requirements.
• Participate in inventory inspections when required.
• Attend to all ad-hoc, urgent, and new tasks related to customer service and order management.

Requirements:

Diploma/Degree in Business Administration or any related field.
Previous experience in sales coordination and customer service is an advantage.
Pleasant personality with strong communication skills at all levels.
Adaptable to fast-paced environments and changing customer demands.
Team player with the ability to collaborate and work successfully within any group.
Computer literate; experience with SAP is a plus

Pay: RM3,000.00 - RM4,500.00 per month

Work Location: In person