全职 Client Service Agent (Concierge) 工作, 薪水, JLL 公司招聘中 - Ricebowl

Assist Asst. Client Services Supervisor to manage the day-to day Client floor Operation in a professional manner while meeting client needs.

• Need to be culturally sensitive and perform work ethically and with integrity.
• Follow policies and procedures to complete tasks efficiently.
• Ensure Greeting upon receiving of clients and show to the destined meeting room
• Updated in the booking system and called the User to inform the arrival of the clients
• Beverages orders are taken and served to the client
• Good knowledge of the surrounding places ie: location of the ATM, restaurant, direction to the train station
• Responds to requests for information, service, and assistance in a timely manner.
• Actively support an environment that supports teamwork, co-operation & performance excellence
• Have excellent communication and interpersonal skills.
• To participate Department briefings and team meetings.
• Ensure Operations procedures are followed to ensure service standards are maintained
• Monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations. Report any issues or concerns back to Management.
• Pro-actively manage Client expectations ensuring that the service levels are maintained.
• Good Knowledge of the Client protocol
• There will be cross team training.
  
  

Requirements

• At least 2 years’ experience within the hotel/hospitality industry.
• Strong and professional communication skills needed to deal with private banking clientele.