SUMMARY OF ROLE
The Senior QA Analyst will lead the testing team, ensuring that testing activities are
systematically planned and supported by a comprehensive set of testing procedures, test
plans, and test cases. This is to ensure confidence that any new changes applied to the
production environment meet established functional, technical, and managerial
requirements. This role requires working closely with cross-functional teams such as
development and business, to proactively identify issues, uphold quality standards, and
ensure systems align with both regulatory and business requirements.
RESPONSIBILITIES & DUTIES
- Leads and coordinates testing & support related activities with financial institutions, merchants and within our organization
- Compiles and ensures that requirements and testing criteria are defined to determine whether a particular hardware and/or software system performs in a manner which matches its documented specifications.
- Responsible for establishing testing guidelines and creating or modifying test deliverables, such as test plans, test cases/scripts, and reports. Through testing, analysis, and observation, ensures that requirements, standards. processes and procedures had been met, and that evidence of unwanted changes/defects has been reported, eliminated and the system retested.
- Conducts and supports Testing with other financial institutions and merchants where applicable. Ensure all ATM systems are in compliance with ISO8583 standards for financial messaging, handling transaction message formats, and error handling.
- Provide guidance to teams on testing protocols for ATM hardware, including card reader cash dispensers, and security features.
- Notifies management about potential problems associated with the systems that s/he has been testing which includes inadequate documentation, insufficient user training, overly optimistic deployment schedules and insufficient user access control.
- Accurately compile and documents all the Testing related information as part as supporting information for the management in their decision making.
- Participate and/or lead Quality Assurance team to drive continuous improvement with respect to quality practices in the quality assurance department and/or the organization.
The preferred requirements are:
- QA Lead / Senior QA Analyst background
- Experience in banking, payments, ATM, or financial services environments
- Familiarity with ISO8583, ATM testing, and end-to-end application testing
- Experience leading a QA team and managing testing activities
- Strong stakeholder management and communication skills
Pay: RM8,000.00 - RM10,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: On the road