- Nilai Negeri Sembilan Malaysia
Dynapack Asia Hiring! Full Time QA Manager in Negeri Sembilan - Ricebowl
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Job Description
Responsibilities
Responsibilities
- Overall in-charge of the QA department, monitoring QA system execution, and establishing new quality systems in new plants/business units.
- Set quality standards, formulate general specifications for new projects, and ensure production meets company and customer specifications.
- Review, systematically analyze, and hold authority for the disposition of non-conforming or defective products.
- Attend to customer complaints, lead quality events, align quality specifications with customers, and cooperate with sourcing for supplier audits.
- Establish and lead continuous improvement programs (including 5S) and suggest improvement actions across the organization.
- Provide motivation and discipline, coach and mentor the QA team, and review their skill sets and productivity.
- Identify training needs for staff and execute people development aligned with the company's strategic plan.
- Establish annual planning, align quality activity plans, and manage budgets (including targeting zero customer complaints).
- Follow up on QMS and process audits, track Key Performance Indicators, and generate QA reports.
- Perform any other duties assigned from time to time and provide solutions through designated channels.
- Must be a Malaysian citizen or hold permanent residency.
- Bachelor's Degree (S1) in Chemistry, Science, or a relevant technical discipline.
- Have 5 - 8 years of working experience in Quality Assurance and Control (experience in plastic manufacturing is a plus).
- Solid understanding of Plastics Production, Process Quality, and QMS, with proficiency in complaint handling, internal auditing, testing, calibration labs, and standard quality tools.
- Strong managerial, analytical, problem-solving, and continuous improvement skills.
- Excellent communication skills in English alongside computer literacy.
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