全职 Customer Service Coordinator (Import) 工作, 薪水 up to MYR 3,500, Synergy Worldwide Forwarding Selangor 公司招聘中 - Ricebowl

Key Responsibilities

• Coordinate and monitor import shipments from origin to final delivery.
• Liaise with shipping lines, overseas agents, vendors, transport providers, and customers to ensure timely shipment movement.
• Work closely with the Sales team to support customers' import requirements and provide shipment updates.
• Coordinate with internal departments to ensure smooth documentation and operational processes.
• Prepare and verify shipping documents, import declarations, and related paperwork.
• Arrange customs clearance and delivery with relevant service providers.
• Track shipment milestones and proactively resolve any delays or operational issues.
• Maintain accurate shipment records and update customers on shipment status.
• Ensure compliance with company procedures and import regulations.

Requirements

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Experience in freight forwarding, shipping, or import customer service is preferred.
• Fresh graduates with a keen interest in logistics are encouraged to apply.
• Good understanding of import documentation and shipping procedures is an advantage.
• Strong communication and interpersonal skills.
• Able to coordinate effectively with multiple parties and work under tight deadlines.
• Detail-oriented, organized, and able to multitask.
• Proficient in Microsoft Office (Excel, Word, and Outlook).
• Good command of written and spoken English; additional languages are an advantage.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person