Role Summary
This role is responsible for transforming commercial data into actionable business insights that drive sales growth, inventory productivity, and operational excellence. The role partners with Merchandising, Retail Operations, Supply Chain, Finance, and IT to analyze business performance, identify improvement opportunities, define business requirements, and lead cross-functional initiatives that optimize merchandising processes and commercial execution.
Key Responsibilities
- Analyze sales, inventory, assortment, and customer performance to identify trends, risks, and commercial opportunities.
- Translate business needs into analytical requirements and actionable recommendations that support strategic and operational decision-making.
- Develop, maintain, and continuously improve business dashboards, KPIs, and executive reports using Power BI, Excel, and PowerPoint.
- Partner with business stakeholders to define requirements, document processes, and recommend solutions that improve merchandising and distribution performance.
- Monitor key merchandising and inventory KPIs, identify root causes of performance gaps, and recommend corrective actions.
- Support assortment planning, stock allocation, replenishment, pricing, promotions, and markdown optimization through data analysis.
- Lead business improvement initiatives from opportunity assessment through implementation while coordinating cross-functional stakeholders.
- Perform business process analysis and identify opportunities to automate reporting and improve operational efficiency.
- Prepare executive presentations that communicate business performance, project progress, risks, and recommendations.
- Ensure data accuracy and consistency by collaborating with IT and business teams on reporting standards and data governance.
Qualifications
- Bachelor’s degree in Business Administration, Data Analytics, Statistics, Supply Chain, Retail Management, Economics, Industrial Engineering, or a related field.
- 2-3 years of experience in Business Analysis, Retail Analytics, Merchandising, Supply Chain, Merchandise Planning, or Commercial Planning.
- Experience gathering business requirements and supporting cross-functional projects.
- Retail merchandising or fashion retail experience is highly preferred.
Skills & Competencies
Business Analysis
- Business process analysis and optimization
- Requirements gathering and documentation
- Root cause analysis
- KPI design and performance measurement
- Data interpretation and business storytelling
- Stakeholder management
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Parental leave
- Professional development
Work Location: In person