全职 Service Admin Coordinator 工作, 薪水 up to SGD 2,400, OGAWA HEALTHCARE PTE LTD North-east Region (Singapore) 公司招聘中 - Ricebowl

Key Responsibilities

Process and monitor spare parts orders from suppliers.
Maintain accurate inventory records and conduct periodic stock checks.
Ensure adequate stock levels and initiate replenishment when necessary.
Coordinate with service technicians to ensure required spare parts are available before service appointments.
Prepare service quotations, invoices, delivery orders, and other service-related documents.
Arrange and schedule deliveries or collections of spare parts.
Liaise with suppliers regarding pricing, lead times, backorders, and delivery status.
Handle customer enquiries on servicing appointments, spare parts availability, pricing, and warranty matters.
Coordinate with the Customer Service team to ensure prompt follow-up on service requests.
Assist in processing warranty claims and replacement parts.
Monitor outstanding orders and follow up until completion.
Ensure proper filing and maintenance of service records and documentation.
Generate weekly or monthly reports on spare parts usage, stock movement, and service activities.
Coordinate with the technicians to ensure accurate picking, packing, and dispatch of spare parts.
Support the Technician Manager with administrative duties and departmental projects.
Perform any other ad hoc duties assigned.