全职 Business Analyst (Software Development) 工作, 薪水 up to MYR 3,500, Examedia Solutions Selangor 公司招聘中 - Ricebowl

Job Overview:

The Business Analyst is a hands-on, end-to-end role that converts business needs into clear, validated, and implementable requirements. The position owns the complete analysis lifecycle from problem discovery through post-implementation validation, acting as the analytical bridge between business stakeholders and technical teams.

Responsibilities:

• Identify business problems, pain points, and objectives through stakeholder engagement.
• Distinguish between requested solutions and actual business needs.
• Map and analyse current-state processes to identify root causes, bottlenecks, and risks.
• Design improved future-state processes with stakeholders and technical teams.
• Analyse and prioritise business, functional, and non-functional requirements.
• Document requirements using user stories, acceptance criteria, process maps, and business rules.
• Prepare and maintain Business Requirements Specifications (BRS) and System Requirements Specifications (SRS).
• Ensure requirements are clear, complete, testable, and traceable to business objectives.
• Work with developers, architects, and other development teams to clarify requirements and review solutions.
• Support User Acceptance Testing and verify delivered functionality against requirements.
• Assess change impacts and manage requirement changes through formal approval.
• Validate business readiness and support preparation of user guides and training materials.
• Conduct post-implementation review to confirm business outcomes are achieved.
• Liaise with PMO on requirements status, risks, dependencies, and readiness.

Requirements:

• Diploma or Bachelor's Degree in Business, Information Systems, Computer Science, Engineering, Operations, Management or a related field.
• Minimum 3 years of practical experience in business analysis, system analysis, business process improvement, product delivery or digital transformation.
• Demonstrated experience participating in at least one complete solution lifecycle, from business discovery through implementation and post-implementation review.
• Experience gathering, analysing and documenting requirements for software, digital, operational or process-improvement initiatives.
• Experience working with both business stakeholders and technical delivery teams.
• Understanding of SDLC, Agile/Waterfall, integrations, APIs, and databases.
• Preferred tools: Jira, Confluence, Visio, Figma, Excel, SQL (capability over tools).
• Strong communication, critical thinking, and problem-solving abilities.
• Ability to challenge assumptions, facilitate workshops, and manage conflicting priorities.
• Take ownership, work independently, and adapt approach to project needs.
• Certifications (CBAP, CCBA, Scrum, Lean Six Sigma) are advantageous but not mandatory.
• Willingness to travel as required for project implementation, on-site support, and client engagement.

Job Types: Full-time, Contract

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Business analysis: 3 years (Required)

Language:

• Bahasa Malaysia (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person