- Kallang Avenue Kallang Central Region (Singapore) Singapore
兼职 Operations Executive [6-12 Months Contract] 工作, 薪水 up to SGD 3,000, EXPERIAN CREDIT SERVICES SINGAPORE PTE LTD Central Region (Singapore) 公司招聘中 - Ricebowl
Operations Executive [6-12 Months Contract]
EXPERIAN CREDIT SERVICES SINGAPORE PTE LTD
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职位描述
岗位职责
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate is required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors. The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction. The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
What you’ll be doing
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery
• Handle back-up operational activities/duties of other operation functions, where necessary
• Promptly handle all incoming and outgoing correspondence. This includes: Dispatch of outgoing mails and distribution of all incoming mails and other documents to collection team
• Prepare and distribute daily/weekly/monthly reports
What you’ll need to bring to the team
• Minimum 2 years of administration experience
• Entry level candidate with positive attitude may be considered
• Proficient in Microsoft Word and Excel
• Ability to think analytically, operate efficiently and communicate effectively
• Strong initiative and the ability to perform both independently and as part of a team
• Diploma/Degree in business or relevant studies
• Familiarity with Singapore business landscape
The candidate is required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors. The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction. The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
What you’ll be doing
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery
• Handle back-up operational activities/duties of other operation functions, where necessary
• Promptly handle all incoming and outgoing correspondence. This includes: Dispatch of outgoing mails and distribution of all incoming mails and other documents to collection team
• Prepare and distribute daily/weekly/monthly reports
What you’ll need to bring to the team
• Minimum 2 years of administration experience
• Entry level candidate with positive attitude may be considered
• Proficient in Microsoft Word and Excel
• Ability to think analytically, operate efficiently and communicate effectively
• Strong initiative and the ability to perform both independently and as part of a team
• Diploma/Degree in business or relevant studies
• Familiarity with Singapore business landscape
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