- Provide continuous technical support via telephone, Email and Onsite Support related to CMS / hardware issue.
- Provide client support and technical issue resolution on products and services and ensure all service cases are fully attended within expected timeline .
- Knowledge in troubleshooting hardware and software.
- Employ good interpersonal and communication skills to solve customer’s problem.
- Identify the level of technical knowledge and adjust technical communications to solve customer’s problem
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM1,800.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- IT Knowledge: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person