jobs in ITCAN PTE. LIMITED

全职 Employment Opportunity - IT Shift Work Engineers 工作, 薪水 up to SGD 2,500, ITCAN PTE. LIMITED Islandwide (Singapore) 公司招聘中 - Ricebowl

Employment Opportunity - IT Shift Work Engineers

ITCAN PTE. LIMITED

SGD2,500 - SGD2,500 每月

全职

Islandwide (Singapore)

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工作地点

  • Islandwide (Singapore) Singapore

职位描述

岗位职责

  • Provide onsite and remote desktop support services to end users
  • Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines
  • Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
  • Perform desktop/laptop imaging and re-imaging activities
  • Support device deployment, replacement, and technology refresh exercises
  • Conduct asset inventory verification and asset management activities
  • Update and maintain accurate incident and service request records within the ticketing system
  • Create, update, and maintain work instructions, operational procedures, and technical documentation
  • Ensure compliance with IT policies, security standards, and operational procedures
  • Provide support for Microsoft Windows and Microsoft Office 365 related issues
  • Support users across different customer sites and locations as required
  • Participate in operational standby, shift rotations, and extended support coverage when required

重要安全守则

申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。

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