全职 Spa Assistant Manager 工作, 薪水 up to MYR 3,900, Lone Pine Hotel Pulau Pinang 公司招聘中 - Ricebowl

Inventory & Resource Management :

ABOUT THE ROLE :

The Spa Assistant Manager assists in providing the leadership and management of the Spa Department. The Spa Assistant Manager assists with key strategic and operational decisions for the Spa with regard to treatments and philosophies.

KEY RESPONSIBILITIES :

a. Oversee Daily Spa Operations :

Manage guest service, product quality, inventory, systems, and departmental budgets to ensure smooth and effective spa performance

b. Maximize Revenue Opportunities :

Develop spa menus and implement marketing and merchandising strategies to support revenue growth and enhance the guest experience

c. Maintain Spa Facilities :

Ensure spa areas and equipment are well-maintained, clean, and in excellent working order

d. Enhance Guest Satisfaction :

Monitor service trends, respond to feedback, and implement improvements to elevate the overall spa experience

e. Inspire and Develop the Team :

Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage, and retain a high-performing team

f. Uphold Regulatory Standards :

Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing

g. Inventory and Resource Management :

Manage spa supplies, products, and equipment inventory, ensuring timely reordering and effective cost control while maintaining quality standards. Oversee vendor relationships and ensure all treatment products are high-quality and meet guest expectations

SKILLS AND REQUIREMENTS :

• Previous experience in a spa management or supervisory role; preferably in a luxury or hotel setting;
• Proven leadership and team management skills; with the ability to inspire and motivate a team;
• Strong understanding of spa treatments, products and wellness trends;
• Excellent communication and interpersonal skills with a guest-centric approach;
• Proficiency in English; additional languages are a plus;
• Ability to work flexible hours; including evenings, weekends and holidays; and
• Knowledge of health and safety regulations and spa operations.

Pay: RM3,600.00 - RM3,900.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person