全职 Front Office Assistant (Receptionist) 工作, 薪水 up to MYR 1,900, Silka Cheras Kuala Lumpur Federal Territory 公司招聘中 - Ricebowl

Key Responsibilities

• Welcome guests in a courteous and professional manner.
• Perform guest check-in and check-out efficiently.
• Handle room reservations, amendments, and cancellations.
• Answer telephone calls and respond to guest enquiries promptly.
• Process guest payments and maintain accurate records.
• Provide information on hotel facilities, services, and local attractions.
• Handle guest requests and complaints professionally, escalating issues when necessary.
• Prepare daily reports and maintain accurate Front Office documentation.
• Ensure the reception area is clean, organized, and presentable.
• Follow hotel policies, SOPs, and safety procedures.
• Perform any other duties assigned by the Front Office Manager or Management.

Pay: From RM1,900.00 per month

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave

Application Question(s):

• IF OFFERED EMPLOYMENT, WHEN CAN YOU START?

Experience:

• Customer service: 1 year (Required)

Work Location: In person