About the Roles
Join a logistics organization as a Customer Service Executive based in Jurong East, supporting daily operations in a permanent role with a salary of up to $2,800 plus variable bonus. This position follows a 5.5-day work schedule with partial work-from-home on Saturdays, offering a balanced mix of office and remote work while engaging with clients and coordinating shipments.
What You’ll Be Doing
- Manage and support both existing and newly onboarded customer accounts.
- Handle inbound and outbound calls professionally to address customer needs.
- Deliver high-quality customer service across all touchpoints.
- Build and maintain strong working relationships with customers and vendors.
- Address and resolve customer concerns with effective solutions.
- Prepare accurate shipment quotations and coordinate logistics arrangements.
- Perform multiple tasks efficiently across systems and daily operations.
What We’re Looking For
- At least 1 year of experience in a related role.
- Background in logistics is an added advantage.
- Strong interpersonal and communication skills.
- Ability to work both independently and collaboratively within a team.
Note for Applicants
- Only shortlisted candidates will be contacted, typically within 4 days.
- Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 4HJpcH in the subject line.
Pay: $2,200.00 - $3,000.00 per month
License/Certification:
- permanent working rights with no restrictions in singapore (Preferred)
Work Location: In person