Position: Careline Assistant
Working Hours:
- Morning: 7.00 AM – 2.00 PM
- Afternoon: 2.00 PM – 9.00 PM
- Night: 9.00 PM – 7.00 AM
Job Responsibilities:
- Handle incoming calls and provide assistance to patients, visitors, and staff.
- Provide information and support at the Careline and Information Counter.
- Manage call transfers, messages, and emergency announcements.
- Deliver excellent customer service with a friendly and professional attitude.
- Maintain confidentiality of patient information.
- Perform other duties assigned by the supervisor.
Requirements:
- Fresh graduates are welcome to apply.
- Good communication skills and pleasant personality.
- Able to work on shift rotation.
- Customer service experience is an added advantage.
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- How long is your notice period?
- Do you have work experience as Careline?
- Will you be able to work on shift basis?
- What is your expected salary?
Work Location: In person