- Petaling Jaya Selangor Malaysia
Working Location
Job Description
Responsibilities
Applicants must be Malaysian citizens
About the Role
We are looking for an experienced Shipping Coordinator to join our Freight Forwarding Operations team. The successful candidate will be responsible for coordinating import and export shipments, preparing shipping documentation, communicating with customers, carriers, overseas agents, and transport providers, and ensuring shipments are handled accurately and on schedule.
Key Responsibilities
* Coordinate daily import and export shipments.
* Arrange bookings with shipping lines, airlines, co-loaders, and transport providers.
* Prepare and verify shipping documents, including Bills of Lading, House Bills of Lading, Commercial Invoices, Packing Lists, Certificates of Origin, and other related documents.
* Liaise with customers, overseas agents, carriers, customs brokers, and internal departments to ensure smooth shipment execution.
* Monitor shipment status and provide timely updates to customers.
* Ensure compliance with customer SOPs, carrier requirements, and customs regulations.
* Resolve shipment delays, documentation discrepancies, and operational issues promptly.
* Maintain accurate shipment records and update operational systems.
* Perform other operational duties assigned by the Supervisor or Manager.
Requirements
* Minimum 2 years of experience in freight forwarding, shipping, or logistics operations.
* Good knowledge of import and export procedures and shipping documentation.
* Experience liaising with shipping lines, airlines, co-loaders, overseas agents, and customers.
* Familiarity with freight forwarding systems (e.g. CargoWise) or other logistics ERP systems is an advantage.
* Strong communication, coordination, and problem-solving skills.
* Able to work independently, prioritize tasks, and perform well in a fast-paced environment.
* Proficient in Microsoft Office (Excel, Outlook, and Word).
* Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
Important Information
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