Service Advisor Job Description:
- Provide professional advice on maintenance schedules, repair recommendations, and service packages.
- Professionally sell additional products, services, and repair work as appropriate to customers’ needs.
- Explain service procedures, estimated costs, and expected completion time clearly to customers.
- Recommend appropriate maintenance services, service packages, accessories, tyres, or replacement parts when required.
- Communicate effectively both in person and by telephone so as to keep all customers fully advised as to the progress of repairs and services.
- Manage service appointments and ensure accurate service booking records.
- Ensure vehicles are serviced according to manufacturer and dealership standards.
- Coordinate closely with technicians to ensure efficient workflow.
- Ensure high standards of customer service throughout the service process.
Pay: From RM2,200.00 per month
Benefits:
- Annual Leave
- Career Progression
Work Location: Petaling Jaya
Pay: RM2,200.00 - RM2,700.00 per month
Benefits:
- Opportunities for promotion
Work Location: In person