Job Title: Sea Freight Operations Executive (Import & Export)
Industry: Global Logistics / Freight Forwarding
Location: Available in both Subang and Penang (1 headcount per location)
About the Company
Join a prestigious, leading global logistics and supply chain provider with a massive international network. Our client compay offers a dynamic work environment where standard procedures meet global excellence. If you are looking to elevate your logistics career within a highly structured and supportive multinational corporation, this is the perfect place for you.
Key Responsibilities
- Handle daily operational and coordination activities for seafreight shipments including import, export, and transshipment.
- Manage and respond to enquiries from overseas offices, internal sales teams, and customers to ensure top-tier customer satisfaction.
- Ensure all key operational processes are carried out in strict accordance with established procedures and compliance regulations.
- Maintain timely and accurate preparation of documents for billing and costing.
- Participate in work improvement initiatives by identifying and registering service failures.
- Update customer records to ensure the completeness and accuracy of the database in a timely manner.
Requirements
- Proficient in both spoken and written English.
- Computer literate and familiar with basic office software.
- Proven experience in seafreight operations with a strong understanding of export or import processes.
- Strong commitment to meeting KPIs set by the management and global team.
Pay: RM3,000.00 - RM5,000.00 per month
Work Location: In person