What this job involves:
As a Facilities Engineer at JLL, you will play a pivotal role in ensuring the seamless operation of critical building systems for our valued client at their Facilities in Kuala Lumpur/Selangor. This position demands technical excellence in mechanical, electrical, and plumbing (M&E) systems, combined with strong project management capabilities. You will lead a dedicated team of technicians, manage capital and operational expenditure budgets, and drive energy efficiency initiatives that deliver measurable value. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role is central to that mission. You will champion preventive maintenance programs, coordinate with contractors and local authorities, and ensure 100% uptime of all facility systems. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, providing you with the platform to implement cutting-edge technology tools and sustainability initiatives. Your leadership will foster a culture of continuous improvement, where safety, compliance, and client satisfaction remain paramount. This is more than a facilities role — it is an opportunity to make a tangible impact on how our clients experience their workspace every single day.
What we're looking for:
Required Qualifications And Experience
- Bachelor's degree in Engineering (Electrical, Mechanical, or Civil), with Electrical Engineering and project management experience highly preferred.
- 4 to 6 years of overall professional experience, with at least 3 years in Facilities Management, Manufacturing, IT, or Construction and Project Management sectors.
- Strong technical knowledge of electrical, mechanical, or civil engineering principles, with hands-on experience managing HVAC systems, electrical systems, plumbing, elevators, and building automation systems.
- Proven ability to manage vendor relationships, track performance metrics, and ensure adherence to service level agreements and key performance indicators.
- Excellent analytical skills with keen attention to detail, particularly in budget management, energy analysis, and maintenance planning.
- Proficiency in MS Office and MS Excel; working knowledge of AutoCAD is an advantage.
- Outstanding interpersonal and communication skills, with the ability to lead teams, conduct training, and present technical information to diverse audiences.
- Demonstrated commitment to teamwork, continuous learning, positive thinking, and going beyond expectations to deliver exceptional results
Responsibilities
Financial management
- Assist FM in planning & managing of the CAPEX & OPEX budgets for engineering & M&E operational expenses.
- To ensure proper planning of critical spares for all installation as per manufacturers recommendation & inventory.
- To assist facility manager and business system group to have all M&E contract related in place.
- Keep a close track of utility bills and take steps to reduce energy, water consumption YoY.
Operations Management
- To assist FM in establishing engineering & operational & roll out the same for site staff.
- To establish contact with local authorities (M&E related) for facility related issues.
- To review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations.
- To plan and ensure smooth operations of all mechanical, electrical, plumbing & civil works pertaining to the facility.
- Ensure all technology tools at the site are working fine. Support introduction of new tools and ensure the team is trained to use the new tools.
- Daily inspection of logbooks, history card, checklist, escalation charts, OCP & PPM Schedule etc. for a better management of engineering systems.
- To ensure an uptime of 100% and set up the practices to deliver seamless service to Accenture.
- To ensure all service reports related to M&E operations and kept in place.
- To implement energy management program to reduce the cost on utilities.
- Handle renovation projects from initiation to completion.
- To ensure technical staff attends & work for closures for all F&S technical issues in the facility.
- To plan, implement & adhere to 52 weeks annual M&E maintenance schedule. Coordinate with FM business OEM for fixing the dates for shutdown.
- Active during any building management shutdown activities, prepare the impact analysis report and ensure all approvals are in place.
- To adhere & maintain consistency on agreed SLA & KPI.
- To participate during emergency evacuation procedure and assist to manage all health & safety issues.
- Prepare and collate data related to vendor performance and escalate as required.
- Track all PPM work orders on monthly basis.
- Ensure 100% adherence to M&E onboarding process. Back to basic.
- Conduct onboard training for new joiners.
- To have a close tab on individual technician’s core responsibilities and assist FM on performance evaluation.
- Making of technicians shift roster and reviewing M&E shift schedule.
- To go for facility, walk around, followed and maintained.
- To assist facility manager in all such as ISO, Internal, External, audits that happen at Accenture and ensure necessary documentations are done.
- To coordinate with FC & AFM team for any issues that need help.
- Should be a part of all the scheduled meeting and focus meets with project as per calendar.
- Should participate and assist to manage fire drill activity.
- All relevant checklist to be governed and maintained as per requirement.
- Follow up for assigned PO, work completion as per PO until invoice submission for all R&M and Capex initiatives.
- To carry out engineering & operational procedures.
- Ensure proper functioning of the following system in the facility ( whichever is applicable): Electrical systems, HVAC systems, PAC systems, Water, Plumbing, sanitary systems, Elevators/Lifts o Cafeteria/Pantry equipment’s
- Conduct interview for new M&E new joiners.
- Proper handling and taking over of technicians on duty.
- Conduct central store audit, BMS store audit.
- Ensure to close service now ticket on time & weekly once do analysis for repeated complaints and report the same.
- Ensure to support for all client audits/Internal & external Audits.
- Ensure the functionality of all technology tools in the facility.
Records Management
- To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and checked for its accuracy & analysis purpose and update all engineering related activities.
- To take up all audit related to Accenture and take necessary action for closing the observation.
- To ensure all records are updated daily (Logbooks, History Cards, Equipment Details, Service Reports, Incident Reports etc)
Reporting Management
- Daily Report – Service Report, SLA Report, Work progress report, Safe Work Method Statement, Work permits by vendors.
- Weekly Report – Major Highlights, Project Updates/Weekly report to Client,
- Monthly Report – Update ICF CAPEX tracker, Energy Report, Utility Reports, major works carried out report & Equipment status report, PPM report, Client Audits, Incident reporting with RCA (to submit within 24hrs), escalation as per escalation matrix, Technician Duty Rosters and all Accenture initiatives.
- Quarterly report – Statutory Compliance Report
- Any other reports required periodically.
Management Responsibility
- Provide leadership to the M&E team.
- In consultation with facility manager oversee the operation, staffing, performance & development of the team.
- Identify training needs of the team and conduct training as required.
- Demonstrate leadership & responsiveness and creativity.
- Drive sustainability agenda aligned to organizational objectives.
- Understand the M&E scope and in consultation with Facility Manager – develop specific processes & procedures to reduce cost improve client satisfaction.
- Accomplish Key Performance Indicator as agreed with Accenture.
- Understanding of technology tools and its implementation.
- Ensuring training and skill enhancement of team.
- Ensure building statutory compliance.
- Identify initiatives to bring in efficiencies.
- Effective participation in CIWG.
Additional Activities
- Project management
- Assist the team during crisis/BCP