全职 IT Operations Analyst 工作, 薪水, Accenture Southeast Asia Selangor 公司招聘中 - Ricebowl

THE WORK: Discover the opportunity to make a meaningful impact through your expertise. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related challenges. This role embraces the essence of IT Troubleshooting, inviting you to engage with enthusiasm and dedication. Join us and be part of a journey where your skills will truly shine and grow.

Drive incident and outage management, ensuring timely investigation and restoration.

Monitor systems and analyze trends to enhance performance and prevent future incidents.

Track and facilitate the acceptance of changes within production environments.

Operate information technology production services in alignment with established protocols and service level agreements.

Collaborate with colleagues to maintain smooth and efficient IT operations. HERE'S WHAT YOU WILL NEED:

Expert proficiency in IT Troubleshooting.

Expert proficiency in Application Remediation.

A minimum of 1 of experience in relevant related skills.

Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE:

Expert Engineering Support.

Advanced problem-solving abilities.

Intermediate knowledge of system monitoring tools.

Advanced communication skills.

Intermediate analytical thinking.

THE WORK: Discover the opportunity to make a meaningful impact through your expertise. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related challenges. This role embraces the essence of IT Troubleshooting, inviting you to engage with enthusiasm and dedication. Join us and be part of a journey where your skills will truly shine and grow.

Drive incident and outage management, ensuring timely investigation and restoration.

Monitor systems and analyze trends to enhance performance and prevent future incidents.

Track and facilitate the acceptance of changes within production environments.

Operate information technology production services in alignment with established protocols and service level agreements.

Collaborate with colleagues to maintain smooth and efficient IT operations.

HERE'S WHAT YOU WILL NEED:

Expert proficiency in IT Troubleshooting.

Expert proficiency in Application Remediation.

A minimum of 1 of experience in relevant related skills.

Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Expert Engineering Support.

Advanced problem-solving abilities.

Intermediate knowledge of system monitoring tools.

Advanced communication skills.

Intermediate analytical thinking.