About Us
MRKB Book Stores is looking for a responsible, customer-oriented, and motivated Retail Assistant to join our growing team. If you enjoy working in a retail environment and providing excellent customer service, we encourage you to apply.
Job Responsibilities:
- Greet customers warmly and assist with their needs in a courteous manner
- Manage front counter and cashier operations
- Address customer inquiries and resolve issues to ensure customer satisfaction
- Accurately process cash, credit card, and other payment transactions using the POS system
- Issue receipts, handle refunds, and process exchanges when required
- Balance the cash register at the end of each shift and report any discrepancies
- Restock shelves and ensure product availability at all times
- Monitor inventory levels by assisting with stock checking and shelf replenishment
- Maintain cleanliness, organization, and professionalism of the cashier area
- Support team members during busy periods and promotional events
- Follow all company policies, procedures, and safety protocols
- Adhere strictly to cash handling procedures and confidentiality standards
- Perform any ad-hoc duties assigned by management
Requirements:
- Minimum SPM qualification
- Friendly, responsible, and positive working attitude
- Good communication and customer service skills
- Able to work independently and as part of a team
- Basic cashier or retail experience is an advantage
- Fresh graduates are encouraged to apply
Benefits:
- EPF & SOCSO provided
- Staff discount
- Training provided
- Overtime claim (if applicable)
- Career advancement opportunities
- Supportive and friendly working environment
Working Hours:
- Morning Shift: 9:00 AM – 5:30 PM
- Noon Shift: 1:00 PM – 9:30 PM
- Full Shift: 9:00 AM – 9:30 PM
Pay: From RM1,700.00 per month
Work Location: In person