全职 Clinical Assistant 工作, 薪水 up to MYR 3,800, IFIT GLOBAL SDN BHD Selangor 公司招聘中 - Ricebowl

We are looking for a proactive and patient-focused Clinical Assistant to support the clinic's daily operations and ensure a smooth patient journey from consultation to follow-up. The role involves patient preparation, assisting doctors during treatments, coordinating appointments, managing billing, and providing excellent patient care while ensuring compliance with the clinic's SOPs.

Key Responsibilities:

Patient Preparation

• Confirm patient category and appointment details.
• Prepare patient records and ensure patients are ready before consultation.
• Prepare consultation rooms and treatment supplies.

Clinical Assistance

• Assist doctors during consultations and procedures.
• Update treatment status and ensure smooth patient flow.

Billing & Payment

• Verify invoices and collect payments.
• Update payment records accurately in the system.

Appointment & Follow-up

• Schedule follow-up appointments and Weekly Jab sessions.
• Coordinate medication/pen replenishment when required.

Patient Engagement

• Send WhatsApp follow-ups and aftercare instructions.
• Share package information and request Google Reviews.

Documentation & Compliance

• Maintain accurate patient records and documentation.
• Comply with clinic SOPs, patient confidentiality, and operational standards.

Requirements

• Diploma or Degree in Business Administration, Healthcare Management, Nursing or related field.
• At least 1–2 years of relevant experience (clinic or healthcare setting preferred).
• Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable with digital documentation.
• Strong organizational, communication, and multitasking skills.
• Able to work independently, manage priorities, and meet deadlines.

Preferred Attributes

• Familiarity with clinic operations, patient management systems, or insurance claims.
• Experience dealing with MOH regulations, clinical audits, or licensing processes.
• Demonstrates a high level of discretion and professionalism in handling sensitive patient data, operational matters, and management-level communications.
• Committed to upholding the clinic’s values, policies, and code of conduct.
• Positive attitude, high attention to detail, and a strong sense of responsibility.

Job Type: Full-time

Pay: RM2,300.00 - RM3,800.00 per month

Work Location: In person