Support the Head, Product & Client Services in developing, delivering and maintaining the banking products and service solutions for the Silver Life segment. The Manager executes the day-to-day product development, campaign delivery, sales enablement and performance tracking that help grow segment AUM, revenue and product penetration.
- Support the design and delivery of Silver Life banking products and services
- Conduct market research and competitor analysis to identify new opportunities and trends.
- Execute go-to-market plans, campaigns and product-introduction initiatives
- Drive initiatives to enhance client journey and overall customer experience.
- Review client feedback, service metrics, and market insights to identify improvement opportunities.
- Develop and implement service standards and best practices to improve client satisfaction.
- Collaborate with internal and external stakeholders to ensure successful product launches and ongoing service delivery.
- Partner with sales and distribution teams to support product positioning and client engagement activities.
- Prepare business cases, presentations, and performance reports for management review.
Job Requirement :
- Degree holder with at least 5–7 years’ experience in Banking
- 3–5 years in Wealth Management / affluent (Mass / Mass Affluent) segment
- Product management, product development or campaign execution experience preferred
- Execution excellence with strong attention to detail
- Good understanding of the wealth lifecycle, retirement and income products
- Strong coordination and stakeholder management
- Analytical, data-driven mindset
- Client-centric problem solving