全职 Customer Service Assistant 工作, 薪水, Successmore Being (M) Selangor 公司招聘中 - Ricebowl

Customer Service Assistant (Full-Time)

Location: The Strand, Kota Damansara, Selangor
Salary: From RM2,200/month

Job Summary

Join our growing team as a Customer Service Assistant! We are looking for a friendly, proactive, and customer-focused individual to deliver excellent service and ensure a positive experience for our customers. If you enjoy communicating with people, solving problems, and working in a supportive team environment, we’d love to hear from you.

Job Responsibilities

• Attend to customer enquiries via walk-in, phone, WhatsApp/Telegram, email, and social media.

• Provide accurate information about products, services, and promotions.

• Process customer orders and ensure timely follow-up.

• Resolve customer issues and complaints professionally.

• Maintain accurate customer records and update relevant systems.

• Coordinate with internal departments to ensure smooth order fulfilment and customer satisfaction.

• Assist with administrative tasks and daily office operations when required.

• Perform other duties assigned by the supervisor.

Requirements

• Minimum SPM or equivalent.

• Fresh graduates are encouraged to apply. Training will be provided.

• Good communication and interpersonal skills.

• Customer-oriented with a positive attitude.

• Basic computer skills (Microsoft Office and email).

• Able to multitask and work in a fast-paced environment.

• Responsible, organized, and a good team player.

Benefits

• EPF, SOCSO & EIS.

• Monthly staff welfare

• Annual increment & Bonus (Based on performance)

• Annual leave and medical leave.

• Comprehensive on-the-job training.

• Career development and advancement opportunities.

• Friendly and supportive working environment.

Interested?
Send us your resume via WhatsApp or email today. Shortlisted candidates will be contacted for an interview.