Selected incumbent will report to Senior Service Manager, Malaysia & Brunnei and be based at Shah Alam, Malaysia.
Responsibilities
Grow services revenues through service contracts, parts sales, and general maintenance servicing.
Lead, motivate and inspire the field service operations team to work towards total customer satisfaction and company’s objective.
Develop and implement pro-active products, marketing & services strategies, programs and promotions to grow Services business and profitability.
Ensure work process comply ESH policies and act as management representative for ESH Committee.
Develop and continually improve technical skill of the service team.
Work closely with supply management, sales, engineering and other functions in the team / company to implement solutionizing and optimize support to customers.
Requirements
Bachelor’s Degree in Mechanical Engineering / Electrical Engineering or equivalent
At least 5-7 years of experience in aftermarket business and/or service role
Management experience in aftermarket service operations
Experience in rotating equipment, specifically air compressors, is an advantage