全职 Operations Executive (Administration - Office Support) 工作, 薪水, Gambit Group Selangor 公司招聘中 - Ricebowl

Job Overview:

Gambit Group is a growing organization committed to building structured, scalable, and efficient operations. We are seeking a proactive and hands-on Operations Executive to support operational excellence through process standardization, compliance management, digitalisation initiatives, and business expansion. This role will work closely with cross-functional teams to drive continuous improvement and ensure operational consistency across the organization.

Key Responsibilities:

• Support the Operations Manager in developing, implementing, and maintaining Standard Operating Procedures (SOPs) across all departments.

• Assist in the end-to-end ISO 9001 & ISO 27001 certification process, including documentation, gap analysis, implementation, and audits

• Coordinate with external consultants, auditors, and certification bodies to ensure successful certification and ongoing compliance

• Act as the main point of contact for auditors, including audit preparation, documentation submission, and issue resolution

• Manage certification timelines, deliverables, and compliance requirements

• Drive and coordinate digitalisation initiatives across the organization, including systems, workflows, and process improvements

• Work with internal stakeholders and external vendors to implement digital tools or platforms that improve operational efficiency

• Monitor progress of digitalisation projects and ensure alignment with business objectives

• Coordinate cross-functional operations between departments to ensure alignment and execution

• Track progress of operational, compliance, and digitalisation initiatives, ensuring timely completion

• Plan and execute new office/branch setup, including vendor coordination, infrastructure, documentation, and operational readiness

• Standardize processes across new and existing branches to ensure consistency and scalability

• Conduct internal audits and ensure corrective and preventive actions are implemented

• Identify operational gaps, risks, and inefficiencies, and drive continuous improvement initiatives

• Prepare reports and updates for management on operations, compliance status, and project progress

• Handle and oversee all other matters pertaining to day-to-day operations

• Undertake any other duties as assigned by Management

Qualifications:

• Diploma or Bachelor’s degree in Business Administration, or related field.

• 1–2 years’ experience in administration, operations, or trust/ financial services.

• Experience with ISO 9001 and/or ISO 27001 is an advantage.

• Excellent documentation, communication, and problem-solving abilities.

• Ability to work independently and drive initiatives across teams.

• Proficient in English, Bahasa Malaysia (BM) and Mandarin is a strong advantage.