About The Job
- Monitor, maintain, and troubleshoot computer systems, servers, and network infrastructure.
- Install, configure, and upgrade hardware, software, and applications.
- Provide timely technical support to employees, both on-site and remotely.
- Manage user accounts, permissions, and access rights across systems.
- Ensure data security through regular backups, antivirus updates, and disaster recovery procedures.
- Maintain an accurate inventory of IT hardware and software assets.
- Coordinate with external vendors for system maintenance, upgrades, and procurement of new technology.
- Assist in the planning and implementation of new IT solutions and improvements.
- Document technical issues and solutions, and develop user guides and manuals.
- Ensure IT policies and procedures are followed and aligned with company standards
Skills And Experience Required
- Bachelor's degree in Information Technology, Computer Science, or related field
- Proven experience in a similar IT support or administrative role
- Strong knowledge of computer hardware, software, networking, and security protocols (Windows, Linux, macOS)
- Familiarity with networking (LAN/WAN), routers, firewalls, VPNs and common business applications
- Understanding of cybersecurity practices
- Excellent problem-solving, communication, and organizational skills.
- Ability to work independently and manage multiple tasks efficiently.
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Work Location: In person