全职 Senior Quality Engineer 工作, 薪水, Rinnai Advanced Commercial Systems Selangor 公司招聘中 - Ricebowl

Senior Quality Engineer 

Position Summary

The Senior Quality Engineer is responsible for developing, implementing and continuously improving the Company's Quality Management System (QMS) and supporting the Health, Safety and Environmental (HSE) Management System to ensure products, processes and services consistently meet customer, statutory and business requirements. Reporting directly to the Managing Director, this role provides independent leadership in quality assurance, supplier quality, product qualification, manufacturing quality, regulatory compliance and continuous improvement. The Senior Quality Engineer works collaboratively across all departments to foster a culture of quality, safety and operational excellence while supporting the Company's strategic objectives. 

Reporting Structure

Reports To: Managing Director 

Works Closely With:

• Operations Manager

• Engineering Manager

• Supply Chain Manager

• Production Team Leaders

• Sales & Service

• Finance & Administration 

Key Responsibilities Quality Leadership

• Develop, implement and maintain the Company's Quality Management System (QMS) in accordance with ISO 9001.

• Promote a culture of quality, accountability and continuous improvement across the organisation.

• Establish quality objectives, monitor KPI performance and recommend improvement initiatives.

• Prepare monthly quality reports for executive management.

• Lead Management Review meetings and monitor completion of agreed actions.

• Ensure compliance with customer, regulatory and company quality requirements. 

Manufacturing Quality

• Monitor manufacturing performance using quality metrics including:

• Customer PPM

• Internal PPM

• First Pass Yield (FPY)

• Cost of Poor Quality (COPQ)

• Analyse quality trends and identify opportunities to improve process capability.

• Lead investigations into customer complaints, warranty claims and manufacturing defects.

• Drive defect reduction, scrap reduction and process optimisation.

• Support New Product Introduction (NPI) activities to ensure quality requirements are achieved before production release. 

Supplier Quality & Product Qualification

• Qualify and approve new suppliers.

• Conduct supplier audits and capability assessments.

• Monitor supplier performance and manage Supplier Corrective Action Requests (SCARs).

• Lead qualification of new components and products through:

• First Article Inspection (FAI)

• Production Part Approval Process (PPAP)

• Product Validation

• Process Validation

• Ensure all quality documentation is approved prior to production. 

Non-Conformance & CAPA

• Manage customer, supplier and internal non-conformances.

• Lead containment, investigation and root cause analysis using recognised problemsolving methodologies including:

• 8D

• 5 Why

• Fishbone (Ishikawa)

• Pareto Analysis

• Manage Corrective and Preventive Actions (CAPA) and verify their effectiveness.

• Monitor recurring issues and implement preventive measures. 

Risk Management & Product Quality Planning

• Develop and maintain:

• Process FMEA

• Design FMEA (where applicable)

• Control Plans • Inspection Plans

• Quality Standards

• Ensure quality risks are assessed before implementation of new products or process changes.

• Support engineering change management through structured quality planning. 

Continuous Improvement

• Lead Lean Manufacturing and Six Sigma improvement initiatives.

• Develop and implement Poka-Yoke (Error Proofing) solutions.

• Improve process capability using Statistical Process Control (SPC).

• Reduce scrap, rework, warranty costs and Cost of Poor Quality (COPQ).

• Lead measurable quality improvement projects across the business. 

Audits & Compliance

• Develop and manage the Internal Audit Programme.

• Conduct system, process and product audits.

• Coordinate external certification and customer audits.

• Ensure audit findings are addressed through timely corrective actions.

• Maintain compliance with ISO 9001 and support implementation of ISO 45001 where applicable. 

Health, Safety & Environment

• Promote a proactive safety culture throughout the organisation. 

• Ensure quality activities are conducted in accordance with Company HSE procedures and safe work practices.

• Participate in workplace risk assessments, hazard identification and incident investigations.

• Support implementation of corrective actions arising from safety incidents and near misses.

• Ensure quality procedures incorporate appropriate safety controls.

• Support HSE audits and compliance with Malaysian occupational safety legislation. 

Leadership

• Provide technical guidance and mentoring to Quality Engineers, Inspectors and production personnel.

• Deliver quality awareness and problem-solving training.

• Work collaboratively with Engineering, Operations and Supply Chain to improve business performance.

• Act as the Company's quality representative during customer visits and external audits. 

Required Qualifications

• Bachelor's Degree in Mechanical, Manufacturing, Industrial, Electrical Engineering or related discipline.

• Minimum 5 years' experience in Quality Engineering within a manufacturing environment.

• Demonstrated experience implementing and maintaining ISO 9001 Quality Management Systems.

• Strong knowledge of:

o ISO 9001

o PPAP

o APQP

o PFMEA

o Control Plans

o SPC

o MSA

o CAPA

o Root Cause Analysis

o Lean Manufacturing

o Six Sigma

o Poka-Yoke

• Experience in supplier quality, manufacturing quality and customer quality.

• Knowledge of ISO 45001 and Malaysian Occupational Safety and Health legislation is advantageous.

• Applicants from the automotive industry are encouraged to apply.

• Excellent communication, leadership and report-writing skills.

• Proficient in English and Bahasa Malaysia. 

Industry 

Commercial Manufacturing / Production

Work Location

Bukit Raja, Klang, Selangor, Malaysia

Company Size

+40 Employees

Working Hours

08:00-17:30, Mondays – Fridays

Dress Code

Business (e.g. Shirts & company uniforms)

Benefits

Personal accident and hospitalization Insurance cover, outpatient expenses plus, Good Career Development Program.

Rinnai Manufacturing Malaysia Snd Bhd is commercial air conditioning and heat pump manufacturer and important part of the Rinnai group of companies. We are headquartered in Melbourne Australia, as a subsidiary of Rinnai Australia, which is a 100% subsidiary of Rinnai Corporation. Rinnai has an international presence through 13 subsidiaries manufacturing locations and affiliates around the world. Our vision is to be market leaders in the provision of innovative products and services within our target business arenas, and to meet a growing demand for value-based products, environmental sustainability and renewable energy efficiency.