Company Description Zetrix AI Berhad (formerly MY E.G. Services Berhad) is Malaysia’s premier digital services company, driving innovation in blockchain, artificial intelligence, and robotics under the Zetrix ecosystem. Founded in 2000 as a pioneer in e-government services, the company has grown into a regional technology leader enabling intelligent, secure, and interoperable cross-border transactions. Listed on the Main Market of Bursa Malaysia, Zetrix AI holds a strong FTSE Russell ESG rating of 4.0 (4-star), placing it among the top performers in sustainability. The company has been recognized as an Outstanding Company in Malaysia for Software/Internet Services by Asiamoney in 2021, 2022, and 2023. Talent joining Zetrix AI can expect to work in a forward-looking environment focused on transformational technology and continuous innovation.
Role Description The IT & AI Trainer is a contract, on-site role based in Petaling Jaya. This role is responsible for designing, delivering, and updating training programs on information technology fundamentals, AI-related tools, and internal systems for diverse learner groups. The trainer will conduct classroom and lab-based sessions, develop e-learning modules and training materials, and provide hands-on guidance to participants using Windows and other relevant platforms. Day-to-day activities include assessing training needs, preparing structured lesson plans, conducting evaluations and assessments, and offering post-training support and coaching. The IT & AI Trainer will collaborate with technical and HR teams to align training content with organizational goals and technology roadmaps.
Qualifications
- Candidates should possess strong Information Technology knowledge, including familiarity with AI concepts and practical use of Windows environments.
- Candidates should possess Training and Teaching skills to design and deliver engaging instructor-led sessions and workshops.
- Candidates should possess E-Learning skills to create digital learning content, modules, and assessments.
- Candidates should possess effective communication, presentation, and facilitation skills, with the ability to explain complex topics in clear, accessible language.
- Candidates should possess experience in curriculum development, instructional design, or corporate training, preferably within technology-focused organizations.
- Candidates should possess strong analytical and problem-solving abilities, with attention to detail and a structured approach to documenting processes and training materials.
- Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Education, or a related field is preferred.
- Experience with AI platforms, productivity tools, and learning management systems (LMS) will be an added advantage.