兼职 RECEPTIONIST and ADMIN 工作, 薪水, MSL Swimming Academy Selangor 公司招聘中 - Ricebowl

Job description:

Job description:

Role - RECEPTIONIST and ADMIN

Hours - Tuesday - Friday 4.00pm - 8.00pm Saturday - Sunday 9.00am-7.00pm

Purpose:

The role of an MSL receptionist and admin staff is to manage the operations of the swim centre and ensure a smooth and positive experience for parents and children who engage with the centre - from initial contact to leaving the centre after their lesson.

Personal characteristics:

An effective MSL receptionist and admin staff should display the following characteristics:

• Warm and welcoming

• Helpful and positive

• Proactive at solving problems

• Have strong organisational skills

Responsibilities

The role of MSL receptionist and admin staff will be accountable for the following four areas:

• Receptionist

• Welcome all visitors to the centre

• Offer tours to new customers and answer any questions

• Ensure coaches are there on time and ready for each lesson

• Welcome each swimmer and family when they come for their lessons

• Ensure daily maintenance schedule is actioned

• Self complete some tasks

• Manage contractor where needed

• Manage stock and equipment - Replenish where needed

• Management of the Academy database

• Assign new members and appropriate class

• Ensure the sign up form is completed for all members

• Use this form to ensure that the member database is up to date and accurate

• Manage monthly renewal process to ensure each month sign up is complete

• Ensure payment is timely from all members.

• Schedule replacement classes at an appropriate time where needed

• Customer Service

• Response to customer needs to ensure they have a positive experience

• Manage all new customers to give them a smooth sign up process

• Give reminders and communication where appropriate

• Manage any disputes with kindness and empathy

• Marketing and Media management

• Manage the Social Media Platforms

• Take relevant media content and advertise and promote accordingly

• Manage paid advertising promotions where needed

• Share marketing on various group platforms

Job Types: Part Time

Job Types: Part-time, Contract

Contract length: 12 months

Benefits:

• Opportunities for promotion

• Professional development

Work Location: In person

Job Types: Part-time, Contract

Contract length: 12 months

Benefits:

• Flexible schedule

• Opportunities for promotion

• Professional development

Language:

• bahasa,english,mandarin (Preferred)

Work Location: In person