全职 Credit Control Officer 工作, 薪水 up to MYR 4,000, KITA Retail Management Selangor 公司招聘中 - Ricebowl

ob Description
The Credit Control Officer will focus on operational collections, day-to-day engagement with retail tenants regarding overdue balances, and administrative account maintenance. This role reports directly to the Credit Control/Finance Manager and ensures the mall maintains a healthy, predictable cash flow cycle.

Key Responsibilities:

• Invoice Issuance: Generate, validate, and record customer invoices promptly, ensuring 100% alignment with tenancy contracts, and agreed credit terms.
• Daily Collection Activities: Monitor day-to-day tenant account balances and proactively issue reminders (calls, emails, letters) for overdue bills including rental, utilities, and marketing fees.
• Tenant Engagement: Conduct routine face-to-face tenant visits inside the mall to distribute invoices/reminders and resolve minor billing or payment discrepancies.
• Payment Processing & Matching: Ensure tenant payments (cheques, bank transfers) are accurately recorded, allocated, and knocked off against respective invoices in the property management system.
• Dispute Routing: Identify and document tenant billing complaints or complex issues (e.g., calculations regarding Turnover Rent or utility disputes) and escalate them to senior team members for resolution.
• Administrative Maintenance: Update and maintain accurate tenant contact records, payment tracking templates, and support document filing for legal or audit tracks.
• Aging & Statement Updates: Assist in generating routine weekly aging reports together with Statement of Accounts (SOA) and tracking payment arrangements promised by tenants.

Job Requirements

• Education: Minimum Diploma in Accounting, Finance, Business Administration, or equivalent professional certification.
• Experience: 1 to 3 years of work experience in Accounts Receivable, Credit Control, or general collections. Experience inside a Shopping Mall environment, Property Management, or Retail operations is a strong advantage.
• System Skills: Basic familiarity with property systems or accounting software (e.g., IFCA, SAP) and a comfortable working knowledge of MS Excel formulas.
• Communication: Good verbal and written communication skills with a pleasant, diplomatic approach when handling tenant inquiries or payments.
• Attributes: Highly organized, persistent, and detail-oriented with a strong commitment to meeting monthly collection targets.

Additional Information

• Position Level: Entry Level / Junior Executive / Officer
• Specialization: Finance - General/Cost Accounting / Credit Control
• Employment Type: Full time / Contract
• Work Location: Bangi & Kuala Lumpur

Pay: RM2,500.00 - RM4,000.00 per month

Work Location: In person