全职 QA Executive 工作, 薪水 up to MYR 2,500, Prudential AMPri Cleanroom Services Selangor 公司招聘中 - Ricebowl

Job Description:

Role Summary:
We are seeking a detail-oriented QA Executive to manage customer complaints, Corrective Action Requests (CARs), and supplier quality issues. The ideal candidate should have a science-based background and a strong understanding of quality management principles in a manufacturing or service environment. Fresh graduates are encouraged to apply.

Key Responsibilities:

• Ensure the execution of ISO 9001:2015 or any other applicable Quality Management System (QMS).

• Ensure compliance with relevant regulatory standards and guidelines in all quality related processes.

• Identify quality risks and implement preventive measures to improve overall process efficiency and compliance.

• Act as the main coordinator between suppliers, internal departments, and customers regarding laundry or consumables quality issues.

• Handle CARs (Corrective Action Requests) from internal teams or customers, including investigation, root cause analysis, corrective actions, effectiveness review, and follow-ups to ensure timely closure.

• Investigate non-conformances and recommend corrective actions based on root cause analysis.

• Manage customer communications, including feedback from investigations, with accurate documentation and reports such as Quality Feedback Reports.

• Ensure accurate tracking and summarization of CARs, unregistered quality cases, and Quality Feedback Reports.

• Handle special requests for sample testing (internal and external monitoring).

• Manage supplier/vendor audits and internal quality audits, and prepare audit reports.

• Update or revise QA department quality documents as required.

• Assist in training staff on QA procedures, quality standards, and compliance requirements.

• Assist in planning quality improvements for QA-related processes, including laboratory, laundry, and consumables operations.

• Assist in dose verification programs, performance qualification, dose mapping for sterilization, and coordinate/monitor routine gamma irradiation sterilization.

• Report to QA Management for major Quality issue.

• Attending any other ad-hoc tasks assigned by QA Management from time to time.

Qualifications:

• Preferred: Bachelor’s degree in a science-related field (e.g., Microbiology, Chemistry, Biology, Biotechnology, Pharmaceutical Science, or similar).

• Preferred: 1 to 2 years of prior experience in QA, preferably handling customer complaints, CARs, and supplier quality (audit experience preferred).

• Knowledge of quality management systems and regulatory standards.

• Strong analytical, problem-solving, and communication skills.

• Good attitude, proactive, willing to learn, and able to manage time effectively.

• Fresh graduates are encouraged to apply.

• Preferred: Experience in cleanroom or regulated manufacturing environments.

• Preferred: Familiarity with ISO, GMP, or similar standards, including internal audits.

• Possess own transport