Location: Jalan Tun Razak, Kuala Lumpur (Hybrid – 3 days in WFO & 2 days in WFH per week)
Company Website: *************
Australasia experience in international Airbnb property management achieving superior rental yields for property owners has led us with an exponential growth in successfully managing 150+ properties, hotels and resorts across 8 cities.
RESPONSIBILITIES:
- Obtain quotations and coordinate maintenance & repair works for air-conditioning, pest control, electrical issues, plumbing, furniture assembly, and other property-related matters.
- Conduct cost comparison and recommend suitable vendors while ensuring repair costs remain within budget.
- Follow up on maintenance requests from guests, housekeeping, operations team, and property owners to ensure issues are resolved promptly.
- Coordinate with housekeeping and operations teams to arrange access for repair works and minimize disruption to guest stays.
- Track, update, and maintain records of maintenance issues, repair status, invoices, and service reports.
- Source and purchase necessary supplies, spare parts, furniture, and equipment required for maintenance purposes.
- Liaise with property owners and finance team regarding repair approvals, quotations, invoices, and payment processes.
- Handle other duties and ad-hoc tasks assigned by the supervisor.
REQUIREMENTS:
- Strong command of English, with excellent communication skills for cross-department coordination.
- Minimum 2 year of professional experience in operations, administration, or coordination, preferably in hospitality or property management.
- Experience in short-term rental management, OTA platforms (Airbnb, *************, Agoda), or hotel operations are an added advantage.
- Strong analytical skills for dynamic pricing and market research.
- Highly organized and able to multitask effectively in a fast-paced environment.
- Proactive problem-solver with high attention to detail.